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Customer Service on the Internet Books
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  5. Customer Service on the Internet
  6. Security of the Internet and e-commerce
  7. Searching and researching
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  9. Software
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Customer Service
Click here to buy
Why They Don't Buy
Make your online customer experience work		 Click here to buy
Customer Service on the Internet
Building relationships, increasing loyalty, and staying competitive
2nd edition		 Click here to buy
Online Customer Care
Applying today's technology
to achieve world-class customer interaction
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